Useful information

The Régie du bâtiment du Québec (RBQ) issues licenses to building contractors and owner-builders. Before hiring a contractor for your renovation or construction work, check to see if they have a valid license. To do this, enter its license number in the Register of license holders (By company section) .

Why hire a licensed contractor? Did you get a quote from a contractor to install a heat pump, change your roof, renovate your bathroom or kitchen, replace your doors and windows or do any other work on your property? Before signing a contract, protect your money by hiring a contractor licensed by the RBQ. This gives you access to a financial guarantee in the event of a dispute.

Check the validity of a contractor's RBQ license

• Register of RBQ license holders (Régie des bâtiments du Québec)

You will find in the register all holders with a valid license, whether you are looking for a general contractor, a specialized contractor or an owner-builder. Each sheet includes the following information:

• Company name(s) and contact details
  
• Quebec business number
  
• RBQ license number
  
• License categories and subcategories
  
• Association or company offering its guarantee
  
• Claims in progress or indemnities paid, if applicable
  
• Restriction of license for public works purposes, if applicable
  
• List of respondents on his license and their area(s) of qualification
  

Check if an entrepreneur has complaints to the Office de la protection du consommateur

• Office de la protection du consommateur

Check the validity of liability insurance

• A professional contractor has liability insurance. Ask for a copy of the contractor's insurance certificate. If the contractor breaks something at your house or at the neighbour's, you will be safe!

Check references from previous clients

• Before signing a contract, it is also recommended to take the time to consult and read testimonials from previous clients. Whether positive or negative, these testimonials can help you ask the right questions of the contractor and make your decision. You can find testimonials from previous customers on Clic Reno, and also on Google and Facebook, for example.
  

Construction industry jobs:

• Jack Staff - www.jackstaff.ca